Frequently Asked Questions

 
Lucy our Chief Operating Officer + Shipping & Receiving Associate

Lucy our Chief Operating Officer + Shipping & Receiving Associate

About:

Each painting is an original celebration of color and spontaneity created in my studio.  Based on this, if you see a piece you just love, buy it now because I cannot replicate it.

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Methods of Payment:

I accept Visa, MasterCard, Amex, PayPal, and Venmo

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Sales Tax:

I charge sales tax to all orders sold and shipped within the state of Colorado.

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Shipping:

Your special purchase will be delivered to you via USPS or FedEx. Please allow 3 to 5 business days to package and ship your package. We will confirm the additional shipping cost with you via email at the time of delivery.

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Returns:

While all sales are final, I want you and your gift recipient to be delighted with your purchase!  If for some reason you're not completely satisfied, please contact me at catherine@catherinepistone.com within 3 days of your purchase and I will be happy to discuss options.

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Original Paintings:

Your lovely painting will be thoughtfully packaged and will arrive ready to hang! While I don't recommend hanging your painting in direct sunlight all day, please be assured your special piece has been UV protected. It will also arrive signed, pre-wired and ready to put on the wall. If you live in the Boulder/Denver area (and select mountain communities), I am more than happy to hang it for you. The best part of this business is meeting you in person!

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Promotional Codes:

I want to thank you for your business!  From time to time I will offer specials available to our frequent customers.  Be sure to sign up on the mailing list, Instagram and Facebook to receive these exclusive promotions.

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Privacy Policy:

The personal information and email address you provide will ONLY be used to process your order, reply to you, or send you new product updates. It will never be shared with any other company for any reason.


Thank you for your business.

I can not do what I love without YOU!